Important Terms & Policies

A. Refund Policy: Once the course begins, refunds are not available. In exceptional cases (e.g., medical reasons), a rescheduling may be considered.

In the case of withdrawal from a booked course, the Zabelina, Elena und Das, Tanmay Kumar GbR shall be entitled to reasonable compensation in accordance with § 651 BGB (German Civil Code). The compensation shall be as follows:

• Up to four weeks before the beginning of the confirmed course, 10% of the invoiced amount.

• Up to two weeks before the start of the confirmed course, 50% of the invoiced amount.

• Up to seven days before the start of the confirmed course, 80% of the invoiced amount.

• After that, 100% of the invoiced amount.

Note: In case of any cancelation from Zabelina, Elena & Das, Tanmay Kumar GbR, the students are entitled to a full refund barring a processing fees of 30€.

B. Payment Policies.

1.      General payment terms.

a)      Course Fees.

Our Tuition fees are as follows:

i)        2-month courses: €700 (or €350/month if paying in installments).

ii)      3-month courses: €1,050 (or €350/month if paying in installments).

b)     Payment Methods.

Payments can be made via:

i)        Bank transfer.

ii)      Online payment systems (e.g., PayPal, Stripe).

iii)    Cash payments at the school office (by appointment).

c)      Payment Deadlines.

i)        Full course fees (if paying upfront) must be paid before the start of the course.

ii)      For monthly payments, the first installment must be paid at least 3 days before the start date, and subsequent payments are due by the 5th of each month.

d)     Confirmation of Enrollment.

Enrollment is only confirmed once payment is received. No student will be allowed to attend classes without completing payment.

2.      Upfront Payment Policy.

a)      Students are encouraged to pay the full course fee upfront. A discount of €50 is offered for full payment made before the course start date.

b)     Upfront payments are non-refundable except under the conditions outlined in the Refund Policy below.

3.      Installment Payment Policy.

a)      Monthly Installments:

    Students opting for monthly installments must agree to the following terms:

i)      Payments are due by the 5th of each month.

ii)    A valid payment method (e.g., direct debit authorization, credit card) must be provided at the time of enrollment.

b)     Late Payment Penalty:

i)        Payments not received by the due date will incur a late fee of €15.

ii)      If payment is not made within 10 days of the due date, the student will not be permitted to attend classes until the balance is cleared.

c)      Payment Reminders:

Automated payment reminders will be sent 5 days before the due date and on the due date itself. Follow-up reminders will include late fees if applicable.

4. Non-Payment Policy.

a)      Suspension of Services:

Students with overdue payments exceeding 10 days will be suspended from attending classes until their account is settled.

b)     Withdrawal for Non-Payment:

If payments are overdue by 30 days, the school reserves the right to withdraw the student from the course entirely. No refunds will be issued for payments already made.

c)      Debt Recovery:

Lingua Classica reserves the right to seek legal recourse or employ a debt collection agency for accounts that remain unpaid after 60 days.

5. Discount and Promotions. (Zabelina, Elena & Das, Tanmay Kumar GbR reserves the right to discontinue the following offer at any given time.)

a)      Early Bird Discounts:

i)        Early bird discounts of €50 are available for students who pay in full at least 15 days before the course start date.

ii)      Early bird discounts are not applicable to monthly installment plans.

b)     Referral Discounts:

Students referring to new enrollees will receive a €20 discount on their next course fee. Discounts are applied only after the referred student completes their first payment.

6. Communication of Policies.

a)      Policy Agreement:

All students are required to sign a payment policy agreement at the time of enrollment, acknowledging they have read and understood the terms.

b)     Transparent Communication:

Payment policies will be shared on the website, in enrollment confirmation emails, and in printed handouts during orientation.

C. Attendance and Class Policies.

To maximize learning outcomes, students are expected to adhere to our attendance and class policies.

1. Attendance: Consistent attendance (at least 80%) is essential to ensure progress and learning continuity.

2. Class Size: Each batch has a maximum of 8 students, fostering personalized instruction and interaction.

3. Make-up Classes: Available upon arrangement in case of unavoidable absence, subject to availability.

D. Academic Integrity.

At Lingua Classica, academic integrity is highly valued.

1. Placement Test Honesty: Students are expected to complete the placement test truthfully to ensure accurate placement.

2. Classroom Conduct: Respectful, positive participation is required. Disruptive behavior may lead to suspension or course removal.

E. Student Support and Additional Resources.

Lingua Classica provides various resources to support our students’ learning journey:

1. Progress Consultations: Regular one-on-one check-ins to discuss progress and address any challenges.

2. Career Services: Certification workshops, job interview preparation, and guidance for students seeking employment in Germany.

3. Extracurricular Events: Cultural workshops and networking events to build community and practice German in real-life situations.

For any questions regarding the enrollment process, policies, or course offerings, please reach out to us. We look forward to supporting you on your journey to mastering the German language with Lingua Classica!